Privacy Policy

At The Elite Liquidators, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our website, make a purchase, or interact with our team.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, participating in activities on our website, or otherwise contacting us.

• Personal & Business Data: Name, email address, phone number, shipping address, billing address, and company details (e.g., resale certificates or tax ID numbers) required to process wholesale liquidation orders.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by our third-party payment processors.
• Usage Data: We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, and referring URLs.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use your information to:

• Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and freight shipping logistics made through the Website.
• Communicate With You: To send administrative information to you, respond to your inquiries, provide customer support, and keep you updated on tracking information.
• Send Marketing Communications: With your consent, we may send you emails or text messages regarding new pallet arrivals, exclusive liquidation deals, and company updates. You can opt-out of our marketing emails at any time.
• Improve Our Website: To analyze trends, monitor usage, and optimize our website to provide a better user experience for our buyers.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Payment Processors: To securely handle transaction processing.
• Freight & Shipping Carriers: To calculate shipping rates, generate Bills of Lading (BOL), and deliver pallets to your business or residential address.
• Marketing Platforms: To manage our email and SMS subscriber lists.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. By using our website, you consent to the use of these tracking technologies.

5. How We Keep Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access and obtain a copy of your personal information.
• Request rectification of incorrect or incomplete data.
• Request the deletion of your personal information.
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, or if you would like to exercise your privacy rights, you may contact us by email, phone, or mail at:

The Elite Liquidators
5851 W 34th St
Houston, TX 77092
United States

Direct Call Line: +1 (813) 300-9251
WhatsApp / Text: +1 (561) 360-8682